Skip to main content

Travel Advice FAQs

Explore

Health and Medication

  • No matter how well travelled you are, it’s comforting to know you’re in safe hands.
  • Whilst the travelling schedule on our holidays shall impose no problems for people of any age in normal physical health, we should like to point out that we visit many historical sites and often enjoy walking tours of various places of interest. Some holidays, therefore, may not be suitable for clients of greatly impaired mobility. If you have greatly impaired mobility, then please contact us for further advice.
  • We strongly suggest that you check with your GP or travel clinic for any immunisations required.
  • Travel health advice (and country specific information), may often change and it is advisable to check the following website:
  • For information regarding travel and health measures in the EU, visit the European Union's Re-open EU website

  • Malaria is a serious disease and the country/countries to which you are travelling may be classified as a risk area.
  • Check with your family doctor or travel clinic.

  • Travel restrictions for certain countries may include that being fully-vaccinated is a requirement of entry to that country
  • You can check this on www.ireland.ie/en/dfa/overseas-travel/advice/ by selecting the appropriate country and reading to the entry requirements section.
  • We recommend that you check this in plenty of time before you travel to give you time to get vaccinations if needed.

  • If you have a physical disability or are undergoing medical treatment that may affect your ability to travel that you have not already informed us about, please let us know asap via email.
  • For river cruising we will be able to advise you if the ship is equipped to meet your needs. If you do not inform us, the ship’s Captain may refuse passage, or your travel insurance may become invalid.
  • We also advise that you check with your travel insurance provider as your policy may be affected. 
     

Other useful information

You can access a checklist of things you can do to make air travel quicker and easier by visiting the www.ireland.ie website

  • During the summer months, water levels can fluctuate on Europe’s rivers which may result in low water conditions in specific destinations.
  • As ever, we monitor this very closely and we will contact you immediately if there is likely to be any impact to your upcoming cruise.
  • Whilst we will endeavour to provide you with as much notice as possible, the situation can evolve rapidly and it is impossible for us to predict if a cruise will be affected more than a few days in advance.
  • Rest assured, we will contact you right away if your cruise is going to be affected, and there is no need for you to call us.
  • Should your cruise be affected, you will be covered by our European River Cruise Assurance Policy.
  • Riviera’s ethos is to provide you with an exceptional holiday experience, and you can be sure that we will only operate your holiday if we are fully confident that we can deliver on that promise. We rigorously follow the latest guidance issued by the Foreign, Commonwealth and Development Office (FCDO). Whatever happens, we will ensure you have a safe and happy holiday, guaranteed.

Popular FAQs

Holiday FAQs

Smiling man relaxing in a chair while reading, on a boat deck

Solo Travellers FAQs

Find the answers to some of our most frequently asked questions for those looking to travel solo with Riviera.

Read our Solo Travellers FAQs

General & booking enquiries

To book or find out more about a holiday with Riviera Travel, please speak to our friendly team of experts.

Group booking enquiries

To book a holiday for eight or more, please speak to a member of our team about specialist bookings.

Our address

Riviera Travel
328 Wetmore Road
Burton-on-Trent
Staffordshire
DE14 1SP
United Kingdom

Press and PR enquiries

If you are a journalist or blogger and have a press enquiry, please contact our PR team.

Send us a message

All fields marked with an asterisk (*) are required

For more information as to how we handle your personal information, please refer to our privacy policy.